Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wireless-devices.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wireless-devices.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@wireless-devices.store
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@wireless-devices.store
US Dollar ($)
Excellent product quality, beautifully finished, very powerful with a loud and clean, the bass are great too I recommend, can buy without fear, arrived were 12 days from purchase here within Sao Paulo
Very top, well packed, second I buy. Not taxed
Goods as described. Very well packed. Very fast delivery. Unfortunately sounds not every song well, the volume also plays a role. In all but satisfied.
I took myself a year ago MIFA 10 +. By this I know that what is the best products price quality. This old version ordered cinnamon. It's lighter and smaller. The little one is not chewing, the sound is beautiful. But, still, you better pay and buy 10 +. I recommend. !!!!!
Was amazed with quality box! Is amazing sound and bass height by her size, really very high and quality! All her finish is perfect! The rubberized part is of great quality, has a similar Tok Tok, she clashes with JBL! Loved the purchase and am very satisfied! Buy again! And am indicating it for all friends!, can buy without fear!
The column is excellent, the sound is good!! Delivery to the Yaroslavl region is less than a week, brought by courier!
Top product, quality, came before time, well packed, recommend very top
Nice sound, small and light so also easy for travel
Great quality product perfect sound without distortion arrived 15 days after purchase
The column is just fire. Small, but the sound is excellent! bright, stylish, packed very soundly.
All OK, shipping from Poland, after two days of order speaker was already U Me
Nice column. I order not the first time. Good firm. Cables included. The sound is clear and loud. I recommend definitely. 10 days delivery.
Even though small, the sound quality is impressive. The investment was very good. Came very well packed. Note 10 pro store to have this careful wrapping.
This box is amazing!! Not taxed, and was fast delivery.
The sound of the slobe than the Flip 4 but on the highs does not wheek the bass slightly weaker but for its money it is very good, and there is a memory card card card The touch is very pleasant made qualitatively!)
Great product very good quality delivers what it promises very satisfied!
Packing is super. Thank you. For fast and occurate delivery. I recommend it to everyone.
S. a. In 11.11 ind.le I received $17 + $110 a. With q tax, it cost close to 300 now is $25 and $ 13tl and I think it is not worth it coming expensive with tax but the product is classic Mifa A10 so not bad but it is not very great ii + plus get advice top model or a20 coupon ind.le dollar you get caught without much increase I say thanks store eyw.
Ordered as a gift on ng. Delivery to Odessa in 2 weeks. I recommend both the store and the goods.
The column came earlier than the promised time, which pleased)) everything is well packed, the box without damage. I took it for a gift))) I did not try it in action .. Then I'll add)