Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wireless-devices.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wireless-devices.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@wireless-devices.store
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@wireless-devices.store
US Dollar ($)
Lovely headphones, the sound is the best, packed perfectly, it was very nice to open them and unravel! Setting is intuitive and understandable, by application you can configure the functions of the buttons, sound Chic for your money, thank you to the store!
Having taken the same Indian headphones, then twist. In the same way, other rivers walk with them. Once the headphones are full, then the headphones are full, the next generation is full. Ale Chi headphones varti their respects.
The castle was coming up to shvidko. Yakistu navushnyakhok zadoveneniy, pochniu reviews the description. Reviews, reviews by the store. 5 zirochok!
The package looks good, shipping take 29 days to Algeria. after use I will give my opinion about the quality of earphone Inshallah.
Excellent, excellent, excellent ! I was beyond skeptical that I was going to get some cheap plastic toy from a cereal box from the deal I got. So happy I was proven wrong! The package came in a protective bubble wrap envelope, the item itself was factory sealed (never been used!), and when I opened it it had instructions and was made out of durable material! It always takes awhile for anything I order to come through AliExpress (the irony is in the name) but this came "quicker than expected". Will update when I use them.
Month to Minsk. I bought for 9 € as a gift. It's a whole.
The goods came, while the purchase is satisfied. I recommend the store to everyone.
Headphones for their money are normal, sound quality for 4, Bass is not enough. Headphones are comfortable, do not fall out, the order was delivered quickly.
It's very good. Due to recent international logistics and transportation circumstances, the delivery was somewhat delayed, but it arrived safely. Thank you for the store's responsible response.
The goods arrived within 1 month. Packed well. Put the charge. Check and complement the review. Thank you.
Is original, can buy without fear. Am two days using without problems, the battery lasted 4 hours use medium and low volume. I confess that I was surprised with the sound quality, during my tests it has 70% quality a Apple. Serious, medium and acute balanced. People say that the volume is low, but I almost got almost deaf at max volume. Noises are noticeable even in extremely silent or low volume. Latency is as any Bluetooth, not much to be done. Surprised with the range, I could hear twice the distance of generic headphones I had. The only downside is that it creates a kind of pressure on the ear, has a small hole in outside the air out, the unique holes External are of microphones.
Apparently all OK, well sealed, so test return for further informations what caught my attention was the delivery time 14 days.
⭐⭐⭐⭐⭐ Main features of purchase: arrived with less than 20 days all as advertised very well packed had no customs fee link with desconto→ https://s.click.aliexpress.com/e/_AWufzU not forget compare prices links below and see other options, add in CART and see the coupons available: (to browse links, copy and paste the links for the computer browser address bar) headset havit → https://s.click.aliexpress.com/e/_ 9qdbde syllable S101 → https://s.click.aliexpress.com/e/_ AVeoc1 syllable S115 → https://s.click.aliexpress.com/e/_ABzsTN headset Anker Q30 → https://s.click.aliexpress.com/e/_ A1Qaul not forget leave but this comment! Good shopping!!! ⭐⭐⭐⭐⭐
Great headphones. Lucky to win them in the store competition on sale 11.11. For a long time I wanted to buy headphones of this brand, so I'm very glad.
Good! Good!! Good!!! Second time buying and will buy again as gift for a friend
Very stylish design, everything works well! I hope they will work long and well! Thank you! Recommend!
Product like description Good quality Shipping's too bad. Shipping with FedEx due to delayed shipping
Excellent headset. Not do what I did, ordered 10 headphones once and was taxed at 180,00 dollars. Ask 5 units each time. Still worth it. But the store has soft, declared $50.00 dollars I had asked to declare $20.00 dollars Qcy T1C is top
Delivery is almost a month. Packed perfectly. Headphones checked, I take it not even for the second time. They came completely discharged. Work.
Wonderful ears, thought it would be worse, shipping 45 days
Cool headphones. Just change the ear pads at once! Everything works fine. Box whole) I'll buy more. Recommend))
All OK
Very good
Headphones are good, the sound is clear. The child is happy. With the store did not communicate, the goods were tracked, delivery to Minsk took a month.
Everything is fine! Connect lightning fast, in order, when talking the interlocutor hears perfectly, no bass... I'm happy! I advise you to buy!